Winery Policies
Protecting Your Privacy
Pulido~Walker is committed to keeping your personal information safe. We hope the following privacy policy will help you understand how we collect, use, and safeguard information you provide to us. Please read this privacy policy carefully. If you do not agree with our practices, please do not register, subscribe, create an account, make purchases, or otherwise interact with Pulido~Walker at pulidowalker.com (the “Site”). By visiting and using the features on the Site (including mailing list sign up, wine club sign up, event registration, and browsing), you accept the practices described in this privacy policy. This policy does not govern the terms of our relationship or constitute any representation or warranty. The terms of our relationship are governed by our Terms & Conditions.
Information Collected on this Site
We collect certain non-personal, anonymous information when you visit our Site which helps us understand how visitors browse our Site, so that we can make their shopping experience better. In addition, we also collect certain personal information that you provide to us, including name and email address, mailing address, birthday, and other information.
Protecting Your Information
Pulido~Walker is the sole owner of the information collected on this Site. We make every effort to ensure that any data that we store about you is kept secure. We encrypt all of our online ordering information including your name, address, and credit card numbers, to protect your billing information as it travels through the purchase system. In addition, all credit card transactions are verified and processed by a third-party financial institution that receives credit card numbers and other personal identifying information in an
encrypted format. We take appropriate security measures to protect user data offline as well. Although we use our best efforts to protect the security of your information and our system, no security measures can be guaranteed to be 100% secure. You assume that risk by using the Site.
Mailing List
We use our mailing list to keep friends and customers apprised of our wine release dates, purchasing opportunities, special events and offers. We do not provide or sell your contact information to other parties, except as otherwise disclosed in this statement. Although we work with third parties, such as outside shipping companies and credit card processing companies, we require all such third parties to keep any information they receive confidential and to use any information provided only to provide services on behalf of Pulido~Walker and the customer. We will retain your information for as long as your account is active or as necessary to provide you services and to maintain a record of your transactions for financial reporting and compliance purposes. If at any time you would like to remove your name or update the information you have provided, please contact us at [email protected].
Cookies
Our Site uses “cookies” which speed navigation, keep track of items, and provide you with custom-tailored content. We also use cookies to remember some of the information you’ve given us so you don’t have to reenter it each time you visit the Site. Most browsers are initially set to accept cookies. You may manage how your browser handles cookies and related technologies by adjusting your browser’s security and privacy settings. If you block or delete cookies, you may not be able to use particular features of the Site or to take full advantage of features offered on the Site.
Gift Recipients
If you send a gift from our Site, we will collect and use the information provided to us about you and the gift recipient in line with our stated policies for direct purchasers. Gift recipients can opt-out of receiving any emails or newsletters by contacting us at [email protected].
Legal Disclaimers
Pulido~Walker reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site.
This Site may contain links to other sites. Pulido~Walker is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.
Pulido~Walker reserves the right to modify this privacy statement at any time, with or without notice to its customers.
Contact Information
Pulido~Walker
Post Office Box 637
Napa, California 94559
Telephone: 707-226-1900
Fax: 707-260-7706
We value your patronage and welcome comments, queries, and suggestions; please email us at [email protected].